One platform, several doors into it.
The portfolio is not a catalogue of unrelated products. It is one platform with several entry points, and the entry points are placed where institutions actually arrive. Five capabilities, eight software categories, one shared data core beneath them.
01 Enterprise Software
Eight software categories, built on one platform. The categories exist for procurement clarity; the platform behind them is continuous.
EBO ERP Platform
14+ integrated modules across finance, people, operations and programmes, on a shared data core with unified identity and a consolidated audit trail.
EBO POS Platform
12+ sector-specific point-of-sale versions, each with a dedicated inventory module built for that trade. Multi-terminal, multi-branch, tolerant of connectivity loss.
EIRMS — Electronic Invoice Registration System
Fiscal transaction registration and electronic invoicing engineered to the Ethiopian clearance regime, with tamper-evident records and active transmission monitoring.
Custom designed and built systems
Repository, journal, traceability, room, restaurant, learning, e-commerce and member directory platforms, built to an institutional requirement and then operated by us.
Global software partnerships
Internationally licensed software, storage and servers, sourced through our United States presence, implemented and supported locally.
Also within the software capability
| Category | What it covers |
|---|---|
| Web-based business platforms | Public and institutional platforms including bilingual content and document management, e-commerce with integrated payment and delivery, and educational web applications. |
| Mobile business applications | Field and mobile operation with offline-first invoicing, vehicle stock control and on-site payment capture, synchronising when connectivity returns. |
| Workflow automation | Approval hierarchies with delegation and value thresholds, leave and attendance workflow, editorial and peer-review workflow, clearance and separation processing, with a complete decision audit. |
| Reporting and dashboards | Standard reports plus configurable internal, statutory and donor formats, with operational analytics such as margin by category, peak-hour reporting and portfolio-at-risk. |
02–05 The capabilities around the software
Software alone is not a working system. These four make it one, and stay with it afterwards.
Infrastructure & Connectivity
A platform is only as available as the infrastructure beneath it. We provision and operate that layer ourselves, and maintain it for institutions running their own.
Security & Resilience
Our clients hold payroll, beneficiary, patient-linked and financial control data. Security is a precondition of the work, not a feature of it.
Advisory & Consulting
Most failed technology programmes were lost at the decision stage. We advise whether or not we build what follows, and will advise against purchase where that is the honest answer.
Capability Development & Training
A system nobody can operate is an expense, not an asset. We train on your own configuration, with your structure, terminology and representative data.
Build, buy, or blend
The first question in any engagement is not what to build. It is whether to build at all.
Build, when the requirement is institutional
Where a mandate, a regulatory regime or an operating model has no packaged equivalent — grant traceability to donor standard, fiscal registration to Ethiopian requirements, a member directory serving a constituency — a built platform is the honest answer.
Buy, when an established product already answers it
Productivity, design, analytical and specialist applications are licensed, not rebuilt. We source them through our United States presence, implement them, and support them locally.
Blend, which is what most engagements are
Licensed products for commodity capability, built platforms where the requirement is specific, integrated so you experience one system rather than a collection.
Repair, and sometimes keep what you have
Where an assessment concludes the existing system can be repaired, or the timing for replacement is wrong, that is the recommendation we put in writing.
How the pieces connect
What moves between modules, and where it lands.
| Flow | What moves, and where it lands |
|---|---|
| Sale to ledger | POS captures the transaction, registers it through the EIRMS — Electronic Invoice Registration System where required, depletes stock in inventory and posts revenue and cash to accounting, without re-entry. |
| Requisition to payment | Procurement commits budget in accounting, receives goods into inventory, and matches the supplier invoice three ways in payables before payment is scheduled. |
| Employee to cost | The HR employee record feeds payroll; payroll posts journals to accounting and supplies statutory filing data; labour cost lands against projects and grants. |
| Award to donor report | Grant management controls procurement and payroll charging, holds every transaction traceable to award and activity, and produces donor-format reporting from source transactions. |
| Material to margin | Manufacturing consumes from inventory, receives finished goods back into it, and posts actual material, labour and overhead cost to accounting against standard. |
| Contact to contract | CRM raises invoices in accounting, checks availability in inventory, and reflects fiscal registration where the transaction requires it. |
How we deliver it
The same platform, deployed the way your obligations require.
Multi-tenant SaaS
Operated by us on shared infrastructure with tenant isolation. Lowest entry cost and fastest to stand up.
Privately hosted
A dedicated environment operated by us, where isolation or data residency rules out a shared tenancy.
On-premise
On your own infrastructure, where a mandate or policy requires the system inside your estate.
Hybrid
Some modules hosted, some on-premise, integrated so you experience one system rather than two.
Support after go-live
| Layer | What it covers |
|---|---|
| High-priority support for SaaS clients | Subscription clients sit on our highest-priority tier: the shortest response targets we offer, continuous monitoring, proactive alerting before you notice a problem, and a named route straight to engineering rather than a queue. |
| Three-tier support | Defined response paths from first-line questions through to engineering, with agreed response times. |
| Monitoring | Systems monitored continuously, including centralised monitoring for clients operating across multiple sites. |
| Release management | Upgrades planned, tested and scheduled, module by module, rather than imposed. |
| Service review | Periodic review of what the system is doing, what it is costing, and what should change. |
Not sure which door is yours?
Describe what is breaking. We will tell you where to start, and what it would take.